Introducing The Employee Development DVD Series, a series of complete multimedia workshops that will prepare your employees to meet the demands of today's workplace with skill and confidence. Each module can be delivered in a freestanding, half-day workshop or as a self-study course.

Overview: A comprehensive program targeting customer service IN's and OUT's, ideal for today's competitive market. Program includes DVDs, stories, exercises, overheads, role-plays, and more for both managers and service personnel.

Introducing The Employee Development DVD Series, a series of complete multimedia workshops that will prepare your employees to meet the demands of today's workplace with skill and confidence. Each module can be delivered in a freestanding, half-day workshop or as a self-study course.