 |
This workshop presents techniques for accurately interpreting both verbal and on-verbal aspects of a message in order to improve overall job performance Participants will analyze a series of barriers to effective listening and methods to successfully overcome them. The workshop is designed for all employees, managers, supervisors, and leaders whose productivity and performance depends upon superior listening, comprehension, and concentration skills.
Performance Objectvies
- Improve quality and quantity of recall
- Improve communication by interpreting feelings and analyzing non-verbal behaviors
- Eliminate communication barriers
Contents
- Effective Listening
- Listening and the Communication Barrier
- Overcoming Barriers to Effective Listening
- Formulating Responses
This Workshop Includes
- Instructor's Guide with lesson plans and activities
- Participant Coursebook
- Power Point Presentation
- Audio
Price: $495.00
|
